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TROUBLESHOOTING

1. How it works
2. How to set it up:
3. Audio Hazard:
4. Compatibilities:

5. When using the single earpiece in a noisy environment, I still cannot hear clearly. How can I fix this?

6. Why doesn't my phone's voice activation function (VOX) work with the Noise Terminator Throat Mic?

7. The sound quality coming from my transponder isn’t very good. What’s wrong?

8. There is a very loud beep sound when I use the NT with my FRS radio. How can I get rid of this?

9. My radio will not charge.

10. My radio continually transmits when I plug in my headset. What's wrong?
11. My helmet speakers fit too tightly.
12. How do I shorten the length of the acoustic coil using the metal adaptor?
13. None of these topics addressed my problem. How can I contact you to fix it?

1. How it works
IASUS Noise Terminator throat mics are different from conventional headset communication systems. Standard boom microphone systems are based on traditional acoustic induction from sound waves in the air. By contrast, NT 3 microphones pick up voice signals via vibrations generated by the user’s larynx through an aluminum transponder that rests on just off the center of the throat. This way, our throat mic systems “eliminate” background noise by simply not picking them up, making NT 3 ideal for use in noisy environments and in situations where quiet, covert communication is necessary.

A lot of throat mics use a double-transponder design in which each transponder rests on either side of the throat. This is not ideal, because most people do not have perfectly symmetrical necks, which leads to an imbalance of the transmission wavelengths from each transponder and causes distortion. IASUS has engineered the NT 3 with a single transponder that hits the “sweet spot” about 1 to 2 inches from the center of your throat.

2 How to set it up:
Plug the mic cable into the audio input port of your device of choice (2-way radio, mobile phone, Xbox, computer). Insert the contour molded earpiece so that it sits comfortably and securely in your ear. To talk, push and hold down the PTT (Push-to-talk) device, which can be clipped anywhere you find most convenient. If the sound quality is muffled, move the transponder further away. You should keep readjusting the throat strap and testing the unit until you find the sweet spot. It will be different for everyone, depending on factors such as your individual anatomy, voice quality, and facial hair. Moving the transponder closer to your voice box at the center of your throat will boost the volume, but may cause distortion. Everybody has a sweet spot that balances volume and clarity; when you find it, fasten the strap securely at the back.

3. Audio Hazard:
In particularly noisy environments such as inside clubs, at concerts, and on top of motorcycles, pairing the NT 3 system’s earpiece with an earplug is a MUST. This is because in order to register sound, the brain processes the dominant sound level from either the left or right ear. That means that when using the NT3 in a loud environment, the volume of the audio source needs to be louder than the external noise in order for your brain to “hear,” resulting in potential loss of hearing in high volume situations.

4. Compatibilities:
The NT 3 system works with most popular mobile phone and 2-way radio models.
Better audio sources—such as higher-end radios—result in better communication. Certain low-end radios are not up to the performance specifications of our throat mics. We recommend pairing our headsets with higher-powered UHF radios.

5. When using the single earpiece in a noisy environment, I still cannot hear clearly. How can I fix this?
In particularly noisy environments such as inside clubs, at concerts, or while under heavy fire, pairing the NT 3 system’s earpiece with an earplug is a MUST. This is because in order to register sound, the brain processes the dominant sound level from either the left or right ear. That means that when using the NT3 in a loud environment, the volume of the audio source needs to be louder than the external noise in order for your brain to “hear,” resulting in potential loss of hearing in high volume situations. Plugging the open ear prevents this sensory imbalance.

6. Why doesn't my phone's voice activation function (VOX) work with the Noise Terminator Throat Mic?
IASUS Noise Terminator Throat Mic systems work quite well with the voice activation (VOX) functions of many cellular phones. However, users must first re-record the voice tag using their throat mic. The phone's software will not match the user's voice when using the Noise Terminator with a tag recorded under normal conditions. Also, remember to wait for the signal from the phone first before speaking to activate the voice tag.

7. The sound quality coming from my transponder isn’t very good. What’s wrong?
Usually this is simply a matter of finding the ideal location for the transponder on your throat. Everybody has a “sweet spot” that balances volume and clarity, and it is generally found about 1 to 2 inches from the center of your throat. However, its location is different for everyone and depends on factors such as your individual anatomy, voice quality, and amount of facial hair. Moving the transponder closer to your voice box (at the center of your throat) will boost the volume, but may cause distortion. If the sound quality is muffled, move the transponder further away from the center of your throat. You should keep readjusting the throat strap and testing the unit until you find the sweet spot.

Another potential cause of poor sound quality is the device you are using to transmit the signal. Better audio sources—such as higher-end radios—result in better communication. We recommend pairing our headsets with higher-powered UHF radios. Certain low-end recreational radios are not up to the performance specifications of our throat mics and can interfere with their performance.

8. There is a very loud beep sound when I use the NT with my FRS radio. How can I get rid of this?
Pressing the CE+ button when you turn on your FRS will remove this loud sound.

9. My radio will not charge.
Please make sure that the radio is positioned correctly on the charger so that all four contacts are lined up with the charging rails.

10. My radio continually transmits when I plug in my headset. What's wrong?
You need to make sure the radio is powered-off when you plug in the headset. The headset should function normally after the radio is powered on again.

11. My helmet speakers fit too tightly.
Certain brands of helmet and headgear are designed for a tighter fit and may not accommodate our speakers. Please determine whether your helmet can comfortably accommodate the extra 1/2 inch of helmet speaker on each side before your purchase.

12. How do I shorten the length of the acoustic coil using the metal adaptor?
Please refer to the diagram.

13. None of these topics addressed my problem. How can I contact you to fix it?
Feel free to contact us concerning our products using our customer inquiry form. You can also contact your IASUS reseller's customer support representatives or refer to the handy guides offered by Headsetgadgets, Soundrite, and Evolution Tactical.

Please refer to our compatibility tables.
For more troubleshooting and tips, refer to the handy guides offered by our resellers, Headsetgadgets, Soundrite, and Evolution Tactical.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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